I apply cutting-edge UX research methods to engage stakeholders in interdisciplinary work, transforming complex problems into actionable strategies that drive sustainable, profitable growth.
A diverse selection of professional projects spanning Fortune 500 companies, startups, and academic research collaborations.
Redesigned Econet system for Rheem's connected water heater and AC systems, creating unified information architecture across multiple user types. Research revealed psychological diversity in smart home adoption, achieving 30% UX improvement through persona-driven design.
Built experimental lab from scratch with zero budget in 2 weeks. Conducted dual research—industry exploration for CES + controlled experiment testing proxemic design's effect on motivation. Fast Company Award 2020.
Led product strategy for business intelligence platform, establishing research frameworks that connected user insights to business objectives. Achieved 40% faster decision cycles and developed novel engagement models for data-sharing ecosystems.
Facilitated strategic innovation workshops applying Jobs-to-be-Done methodology to uncover customer-centric opportunities in Colombian banking. Led stakeholder co-creation sessions that aligned partners with new initiatives and delivered actionable UX insights.
My research bridges behavioral science, emerging technologies, and design methodology to create meaningful human-centered innovations.
Integrating Self-Determination Theory and cognitive frameworks to design technology that supports intrinsic motivation. Exploring how interaction attributes affect long-term behavior change with emphasis on ethical design and user autonomy.
Pioneering AI-human partnership workflows that compress research timelines from weeks to days. Developed synthetic persona generation achieving 90% validation accuracy while maintaining methodological rigor.
Structured early prototyping methodology that unveils hidden assumptions and accelerates stakeholder alignment. Manipulates interaction attributes to create controlled provocations that validate emerging technologies and transform rejection into ownership.
Challenging the assumption that all users want data optimization and smart technology integration. Research across smart home, IoT banking, and autonomous vehicles reveals psychological diversity requires persona-driven approaches to connected ecosystems.
Combining academic rigor with industry velocity through mixed-methods research and strategic prototyping.
Integrating quantitative validation with qualitative insights at scale
Understanding user motivations and behavioral patterns
Immersive ideation sessions and collaborative workshop facilitation
Applying cognitive and behavioral frameworks to design decisions
Leveraging AI for faster insights while maintaining research rigor
Early low-fidelity prototyping that unveils hidden assumptions and accelerates validation
Rapid low-fidelity concept validation
Interactive high-fidelity mockups
Working systems for user testing
Custom research environments
I'm a strategic UX researcher with a PhD in Design from Illinois Institute of Technology, where I developed pioneering methodologies for emerging technology validation. My career bridges academic rigor and industry velocity—from Fortune 500 companies like Harman International (Samsung) and JP Morgan Chase to startups like IXIS Digital—delivering research insights that drive measurable business outcomes including 30% UX improvements and 40% faster decision cycles. Based in Colombia with extensive US experience, I bring cross-cultural competency to global innovation challenges.
My approach embodies a fundamental belief: reality is not disciplinary—problems don't have professional labels. This interdisciplinary mindset combines industrial design creativity with doctoral research precision, behavioral science frameworks with strategic business thinking. Whether facilitating stakeholder workshops, conducting mixed-methods research, or pioneering AI-enhanced methodologies, I focus on translating complex user behaviors into actionable strategies that de-risk innovation investments and accelerate product-market fit. Beyond professional work, I'm passionate about fitness, biomechanics, building Japanese robot scale models (Gundam), history, and karaoke.
Interested in collaboration, speaking engagements, or discussing UX research strategies?